Shipping policy

Shipping Policy

Thank you for shopping with us! We aim to provide a smooth and reliable shipping experience for all our customers.

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time

Once your order has been processed, delivery typically takes:

Domestic Shipping: 5–10 business days
International Shipping: 7–15 business days

Please note that delivery times may vary depending on your location and external factors such as courier delays.

Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout. We may offer free shipping on selected products or promotions.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order in real-time.

Delays

We are not responsible for delays caused by courier services, customs clearance, or unforeseen circumstances. However, we will always try our best to assist you.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Items

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.